Notion Integration
Log TigerOps incidents to Notion databases with rich properties, real-time timeline updates, and AI-generated postmortem content. Build a searchable reliability knowledge base in Notion automatically.
How It Works
Create a Notion Integration
In Notion, go to Settings > Connections > Develop or manage integrations and create a new internal integration. Copy the integration token for use in TigerOps.
Share Your Database with the Integration
In Notion, open your incident log database, click the three-dot menu, go to Connections, and add your TigerOps integration. TigerOps can now write to this database.
Map Database Properties to Incident Fields
In TigerOps, map your Notion database property names (title, select, date, URL fields) to TigerOps incident attributes like severity, service name, start time, and AI summary.
Incidents Log to Notion Automatically
TigerOps creates a Notion database page for each incident with all configured properties populated, and updates the page with timeline events and resolution data throughout the lifecycle.
What You Get Out of the Box
Automatic Incident Database Pages
TigerOps creates a structured Notion database page for every qualifying incident, with severity, service, environment, start time, AI summary, and trace link pre-populated.
Rich Property Mapping
Map TigerOps data to any Notion property type: Select (for severity), Multi-Select (for service tags), Date (for timestamps), URL (for trace and dashboard links), and Text.
Timeline Block Updates
During active incidents, TigerOps appends timeline blocks to the Notion page body — investigation steps, runbook actions, and metric observations — building a real-time incident log.
AI Postmortem Content Generation
When an incident resolves, TigerOps appends an AI-generated postmortem section to the Notion page: root cause, timeline summary, contributing factors, and follow-up actions.
Resolution Property Sync
Resolution time, incident duration, and root cause properties are updated on the Notion database page automatically when TigerOps closes the incident.
Reliability Knowledge Base
Over time, TigerOps-populated Notion databases become a searchable reliability knowledge base: filter by service, severity, or date to find past incident patterns and solutions.
Notion Database Mapping Config
Map TigerOps incident fields to Notion database properties and configure timeline sync.
# TigerOps — Notion Integration Config
integrations:
notion:
integration_token: "${NOTION_INTEGRATION_TOKEN}"
database_id: "${NOTION_INCIDENT_DATABASE_ID}"
min_severity: warning
sync_timeline: true
append_postmortem: true
property_mappings:
# Property name in Notion : TigerOps template variable
title: "{{incident_title}}"
Severity: "{{severity}}" # Select property
Service: "{{service_name}}" # Select property
Environment: "{{environment}}" # Select property
Status: "{{incident_status}}" # Select property
Started At: "{{started_at}}" # Date property
Resolved At: "{{resolved_at}}" # Date property
Duration: "{{incident_duration}}" # Text property
AI Summary: "{{ai_summary}}" # Text property
Trace URL: "{{trace_url}}" # URL property
TigerOps URL: "{{tigerops_url}}" # URL property
Root Cause: "{{ai_root_cause}}" # Text property
Tags: "{{service_tags}}" # Multi-select property
timeline_block_format: "**{{event_time}}** — {{event_description}}"
postmortem_section:
heading: "## AI-Generated Postmortem"
include_root_cause: true
include_timeline: true
include_action_items: trueCommon Questions
Can TigerOps write to an existing Notion database with custom properties?
Yes. TigerOps maps to your existing Notion database properties by name. As long as your TigerOps integration has access to the database and the property names match your configuration, it will write to your existing schema without creating new properties.
Does TigerOps support Notion workspace-level databases or only page-level databases?
TigerOps writes to Notion databases via the Notion API, which supports both top-level workspace databases and databases embedded within a page. The database just needs to be shared with your TigerOps integration.
Can I use a Notion template for the incident page body?
TigerOps creates the initial page body using its own incident structure template. You can customize the default body template using TigerOps template variables. Full support for pre-existing Notion page templates is on the roadmap.
How does TigerOps handle updates to an incident that is already logged in Notion?
TigerOps stores the Notion page ID when it creates a page. All subsequent updates — timeline blocks, status changes, resolution data — are appended to or update that same Notion page. TigerOps never creates duplicate pages for the same incident.
Is there a limit to how many incidents TigerOps can log to Notion?
Notion does not impose a row limit on database entries beyond general plan storage limits. TigerOps logs one page per incident with no artificial limit. For high-volume alert environments, the min_severity threshold can be raised to log only meaningful incidents.
Build Your Reliability Knowledge Base in Notion
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